F.A.Q.
How do I return an item?
Return information can be found here.
What payment methods do you offer?
We offer several payments options, depending on your country. Your local options will be shown in checkout.
How much is the cost for shipping?
For orders within the EU the shipping cost is € 8.95
For orders outside the EU the shipping cost is listed below. (Free shippin limits).
Switzerland: CHF 10 (CHF 220)
UK: £ 7 (£ 120)
Norway: NOK 100 (NOK 2100)
Canada: CAD 10 (CAD 370)
United States: USD 8 (USD 160)
Australia: AUD 20 (AUD 210)
ROW: SEK 109 (SEK 2000)
How do I make a faulty item claim?
To make a faulty item claim register your complaint with an attached image and description of the issue:
EU customers register your claim here:
Non-EU customers register your claim here.
What happens if I don't collect a package that I've ordered?
If an order is not collected and is returned to us, a fee will be charged to cover return shipping and administrative costs.
How long is your return policy?
We offer a return policy of 30 days for unsued products
What's your integration policy?
We want you to feel confident when shopping with us, and it is our intention to always comply with applicable legislation, including the Consumer Sales Act, the Distance Selling Act, and the General Data Protection Regulation (GDPR).
We respect your privacy and only collect the personal information necessary to process your order. We never sell or share your personal data with third parties without a legal basis.
If you have any questions or would like to know what personal information we have stored about you, please don't hesitate to contact us at info@hundlands.com.